Faq

Can I return my order?

  • In case you are not 100% satisfied with your purchase, you can return your order within the period of 14 days following delivery. In this period you are able to return the item if unused, undamaged and in the original packaging. (see also

Are there any costs involved with returning items?

  • If your purchase is damaged or incomplete, our Customer Service Team will help you to fix this free of charge..
  • In case you decide to exchange your purchase within 14 days after receiving your order, you can return the item. We will send you the new item. The shipping costs you payed for returning us the purchase, won

How-to exchange and return

  1. Contact the Customer Service Team to inform us you want to return an item.
  2. You can return your order to Procyclingshop, Maritiemplein 5, 8500 Oostende, Belgium. After receiving your package we will send you the new item.
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