Faq

Ordering assistance

Add the product of your choice to your shopping cart by clicking the

Can I order by telephone or e-mail ?

If you have any concerns when ordering, please contact our Customer Service Team. They can help you with your order.

Can I order a product that is not / no longer on your website ?

When you want to order an item that is not or no longer on our website, we advise you to contact us by e-mail  clientservice.

Do I receive an e-mail after placing my order?

You will immediately receive an e-mail to confirm that we have received your order. If the order is payed at once an invoice will be sent to you at the same time.

Create an account: how and why?

Upon finishing your order you are able to create an account by simply adding a password. Your login is your e-mail address.

An account has multiple benefits:

    you don't have to re-enter your data the next time you
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