Faq

I did not receive a confirmation of my payment

You receive an order confirmation e-mail and depending on the chosen payment method you will also receive a confirmation of your payment

What methods of payment can be used?

  • VISA or MASTERCARD

The easiest way of online shopping: comfortable, quick and reliable.
When you choose to pay by creditcard we ask you to fill in the following data:

Creditcard number

Expiration date

cvv2-code (security code)

Cardholder name

  • As soon as you have entered this data click the send button. Now your order is registered in our system. On the website you will be shown a confirmation of your order. This order confirmation will also be sent to your e-mail address.
  • Only the bank has access to your credit card information. After receiving your payment, a confirmation e-mail will be sent. You can also pay by bank transfer.
  • BANK TRANSFER
    • If you choose to pay by bank transfer, you will receive the instructions by mail. Once we receive your payment, which can take up to 3 business days, we will ship your order.
    • Important
      Please mention the reference number - which is to be found in the confirmation mail - when transferring the money. When the reference number is missing or incorrect, we cannot process your order.
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    Is mijn betaling veilig?

    Wij gebruiken de beste en veiligste technologie die momenteel voorhanden is om uw transacties zo veilig mogelijk te laten verlopen. Al uw persoonlijke gegevens en ook deze van uw kredietkaart worden versleuteld via een veilige server software (SSL) om een maximale veiligheid te waarborgen. Zo wordt u beschermd tegen online fraude. Uw kredietkaartnummer wordt op geen enkel moment aan ons meegedeeld.

    Does the delivery period vary, based on the selected payment method?

      Orders payed by credit card or debit card are processed immediately. Orders payed by bank transfer are processed as soon as the sum appears on our account. Keep in mind that a bank transfer approximately takes 2 to 3 business days. If you desire a faster delivery we advise you to choose another payment method.

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